FAQ - How Can We Help?

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Frequently Asked Questions

How will you send my order?
Your item/s will be posted out to you in discreet packaging via New Zealand Post.

How long does it take to receive an order?
You will receive your item/s within 7 - 14 working days.

What payment methods do you accept?
We accept all credit cards via Paypal and New Zealand Bank Transfer through the Online Shop. Turn Me On Sex Toy Parties & Mobile Sex Shop has Credit Card & Eftpos Facilities available.

Is GST included in the price of the product?
Yes it is!

Will you protect my privacy?
Providing your personal information is an act of trust that we take very seriously. Turn Me On will not sell, trade, give or rent any information obtained from you to a third party. Your privacy will be protected 100%.

How do I clean my sex toys?
Using Sex Toy Cleaner is the best way to keep it hygienic. It is very important to keep your adult toys clean. Using a sex toy cleaner is the easiest and most effective way to keep them clean. Please see link below:

What happens if the item that I ordered is out of stock?
If the products you ordered are out of stock you will be notified. All out of stock orders take 14-28 days for delivery. You will be offered the opportunity to change the item for another, cancel it from your order or place it on backorder.

How often do you add new products?
We add new products weekly. so check back on a regular basis to see what special offers we may have!

What I want I can't find! Can you source iIt?
Yes! We have suppliers from all over the world and have access to thousands of products. Just let me know & I will do my very best to find it for you.



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Wellington, New Zealand